Advanced Field-Service Suite for Field Service Engineers
There’s more to field service business than managing field workers. Service Engineers need to ensure authorized billings and adherence to SLA’s to retain and attract market share. ServiceMax can help.
ServiceMax offers a complete cloud-based field service suite that manages the allocation, creation, implementation, closure and the debrief of work orders internally and across partner service teams. Using ServiceMax you can:
- Remove all unwanted paperwork
- Increase the field service team productivity
- Improve field techician utilization by making it possible to work without an Internet connection
- Remove all confusion regarding the field work to be accomplished
- Minimize the billing mistakes
- Minimize the chances of probable SLA violations
- Minimize expenses by precisely keeping a track of technician time, labor and parts cost
ServiceMax helps service engineers to enhance the service delivery function by assessing latest trends and offering useful insights on failure analysis, parts consumption and service history. Partner with ServiceMax.