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Service Industries

ServiceMax Helps the Field Service Industry to Ensure Customer Delight

The field service industry has one core objective – to guarantee customer delight. For this, it is essential to accurately monitor scheduling and field tech activities. You also need to guide your field workers appropriately to solve customer issues. ServiceMax can help.

You cannot resolve consumer issues remotely. Skilled field workers must be dispatched to the customer site. Use ServiceMax to:

  • Enable field workers to monitor field work orders accurately
  • Drip field scheduling
  • Allow field techs use their mobile devices to update field work orders
  • Manage field work order procedures for break and fix scenarios
  • View your field tech territories in real-time through the map display feature

Do you want to simplify your field service business and increase first time fixes? Get ServiceMax.

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