Ensure Quick Results with Field Service Repair Software
Customer loyalty greatly depends on customer service. Statistics show that companies that prioritize customer experience generate 60% higher profit when compared to their competitors. With customer service playing a significant role in ensuring customer retention, you can no longer wash your hands of it.
ServiceMax makes customer service less complex with its field service repair software. Customers want quick results and with the field service repair software your field technicians can provide just the same. ServiceMax achieves this by dispatching a suitable technician to client location with all the required parts and all critical information of the customer.
Benefits of ServiceMax' Field Service Repair Software:
- Enables your field technicians to access critical information and data while on site
- Enhances first-time fix rates and cut down mean time to repair
- Prioritizes service calls by leveraging location technologies to get information about the availability and accessibility of the field technicians
- Enables your field technicians to access and update work orders via mobile devices, whether on or offline
ServiceMax’ field service repair software is a revolutionary technology that makes field service less taxing for the field technicians and more delightful for the customers.