ServiceMax Telecom Service Software
Providing consistent telecom services offer competitive edge and guarantees customer satisfaction. Using ServiceMax mobile and telecom service software, your service managers, field techs and executives can offer their best service, from their first visit.
ServiceMax's telecom service software offers real-time visibility for every telecom work order. It provides a robust, advanced scheduling system unrivaled when combined with the rich and deep functionality around parts management, customer communities Contracts and SLA's, and more.
Use ServiceMax's telecom service software to:
- Define partner service teams, service teams and telecom service technicians with their territories
- Set up estimates and quotes
- Develop, assign, debrief and update field work orders
- Capture the expense items and actual time to generate service reports for customer signature, avert expensive billing errors and remove confusion
- Access and update work orders using mobile devices, online and offline
- Offer real-time SLA's (service level agreement) counters to increase the awareness of probable SLA violations
Do you want to find out more details about ServiceMax's telecom service software? Watch the video.