Time Accounting Software from ServiceMax
Right timing is crucial to field service business success! You have to allocate the right field tech to the right task at the right time. Technician utilization and time accounting are two key metrics. ServiceMax's advanced scheduling acts as a time accounting software for your field service.
To maintain high efficiency and guarantee customer delight you have to ensure:
- Your customer's appointment time windows are attended
- Your field techs are spending less time in traveling and more time in attending customers
- Your customer SLA commitments are fulfilled on time
- Your valuable clients receive attention on priority
Adjusting these time accounting pre-requisites is easy with ServiceMax's advance scheduling software. The software's exceptional UI efficiently monitors interactive, manual and automatic scheduling processes. The software helps you:
- Empower dispatchers with a highly configurable and rich Dispatch Console
- View the listed work orders on the users query criterion such as high priority, allocated or unassigned
- Select the right field tech for chosen work orders depending on proximity or location
- Allocate multiple field techs or service teams to a work order
- Manage the work order criteria from Dispatch Console directly
Want to give your field service operations a boost? Choose ServiceMax.
Download the White Paper.