"Reduced errors and increased productivity are paying off for GE Aviation On Wing Support. The business saw excellent service outcomes after using ServiceMax. In the first year, they exceeded On Wing Support service revenue goals by 130%."
"The customer experience is the most important priority. We need data to increase efficiency and customer satisfaction, but we don’t want the techs to focus on that, their minds need to be on repairing the engine.
We are focused on innovative ways to streamline processes and gather data without pulling away the technicians attention and time. That’s where ServiceMax comes in."
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–Christine Duborg, Technical Project Manager for GE Aviation