ServiceMax Digital Training | Free Field Service eLearning

Curious about the administration and maintenance in Asset 360 from Salesforce? We have several training tutorials showing the current out of the box features of the product and how to work with them.

To add this Asset 360 Digital Training Library to your existing Litmos account or to create a new Litmos account, complete the form below using the code "ASSET360".

Please click "Register" only once. Although the form may not refresh, check your email and contact product.training@servicemax.com if you do not receive confirmation.

*PARTNERS: please contact PartnerSuccess@servicemax.com to obtain your code for registration to the Asset 360 Implementation Specialist course and exam (available mid November 2020)

Catalog of Tutorials in the Digital Library

TUTORIAL NAME	DESCRIPTION
Navigation	This course will introduce you to the navigation of the Asset 360 Administration App. You will see what the page looks like and get a feel for where to go to control settings.
Warranty Automation	In this tutorial, you’ll learn how to set up and manage Warranties for Installed Assets in Asset 360 for Salesforce. This covers Warranty Terms, Asset Qualifiers, Product Warranties, and Warranty Rules.
Service Process Manager	In this tutorial, you’ll learn how to create and edit the components of a business process flow in Service Process Manager.
Entitlement Engine	In this tutorial, you’ll learn how to set up automatic and interactive entitlement for cases, work orders, and return orders in Asset 360 for Salesforce.
Service Contracts	In this tutorial, you'll learn how to set up and manage Entitlements and Service Contracts for Installed Assets. This also includes Entitlement Processes & Milestones.
	If you fill out the form above to register for the library, you will automatically get access to new courses as they are added.

Questions? Contact us at product.training@servicemax.com