ServiceMax from GE Digital

Servicemax Continuing Education

ONGOING TRAINING FOR
BETTER SERVICE OUTCOMES

ServiceMax Continuing Education

Ongoing training for current administrators and service staff just improves the outcomes you expect from ServiceMax. At the same time, new employees that need to get up and running quickly benefit from the latest training content. Continuous improvements in training materials and methods ensure a higher level of adoption success.

Post-Implementation Training

When you start the education process, basic understanding of the current business procedures come first and all of the important step-by-step instruction is a top priority. With the basics, you achieve your goals – the people at the center of your efforts are prepared. But, are they dedicated to putting all of their new tools to good use?

When you start to build your training practice, ServiceMax’s Continuing Education services helps your ServiceMax learners overcome obstacles and move past the basics. With offerings for ServiceMax best practices and refresher trainings, your service team puts your own ServiceMax analytics to work. Based on the results of your service team’s performance, our Education Consultants help them progress through any major hurdles in understanding and knowledge to gain a deeper appreciation for ServiceMax that boosts short-term adoption.

Deeper Learning For Better Service Outcomes

REFRESH & RETAIN

Identify process gaps and uncover inefficiencies to reinforce learning objectives

ENHANCE APPLICATION SKILLS

Close the gaps with best practice tips and tricks for greater efficiencies with ServiceMax

Building Your Training Practice

Taking advantage of the latest ServiceMax functionality is the best way to stay on top of advancing technology and service practices. When you upgrade, change your service processes or enhance the usability of ServiceMax, you’ll want your training programs to evolve as well. ServiceMax offers an enhancements training program that keeps your service team moving in the right direction for maximum adoption.

Three Steps To Long-Term Education Success

Showcase

Highlight ServiceMax updates to prepare learners for new releases and process changes

Upgrade

Deliver training on ServiceMax upgrades with emphasis on similarities and differences

SUSTAIN

Capture a standard set of service process eLearning videos for retraining and new learners

INTERESTED IN TRAINING?

Submit Your Request To Our Team of Experts Today