Ongoing training for current administrators and service staff just improves the outcomes you expect from ServiceMax. At the same time, new employees that need to get up and running quickly benefit from the latest training content. Continuous improvements in training materials and methods ensure a higher level of adoption success.
When you start the education process, basic understanding of the current business procedures come first and all of the important step-by-step instruction is a top priority. With the basics, you achieve your goals – the people at the center of your efforts are prepared. But, are they dedicated to putting all of their new tools to good use?
When you start to build your training practice, ServiceMax’s Continuing Education services helps your ServiceMax learners overcome obstacles and move past the basics. With offerings for ServiceMax best practices and refresher trainings, your service team puts your own ServiceMax analytics to work. Based on the results of your service team’s performance, our Education Consultants help them progress through any major hurdles in understanding and knowledge to gain a deeper appreciation for ServiceMax that boosts short-term adoption.
Deeper Learning For Better Service Outcomes