Asset 360 for Salesforce

Assets

Service of assets starts with knowing your install base

Maximize Uptime and Differentiate with Service

ServiceMax & Salesforce teamed up to deliver the most complete field service offering for both resource-centric and asset-centric needs. Asset 360 drives operational efficiency, asset uptime, and customer satisfaction with a 360-degree view of assets on the world’s #1 CRM platform. With better insight and tools, service leaders can shift to outcome-based strategies to propel their businesses forward.

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ServiceMax Asset 360 for Salesforce

Maximize Asset Performance & Differentiate with Service

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Solutions to Maximize Uptime

See how ServiceMax Asset 360 for Salesforce Field Service improves equipment uptime

Equipment across all industries is becoming more complex while customer expectations of service are on the rise. It is more important than ever for service providers to know their installed base in the field. This information helps service teams deliver effective service, implement proactive service plans, and move to outcome-as-a-service offerings.

Asset Data at Your Fingertips

Asset data including service history of as-maintained equipment and hierarchy of its subcomponents can help service agents and technicians resolve service calls quickly and efficiently. On the support side, Assets are linked to cases, work orders, maintenance plans, warranties and service contracts so technicians can review asset’s service history for the duration of the asset life cycle.

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