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Caso de éxito
GE Power

180731

  • Oil & Energy
  • Global
  • NAM

GE Power es un líder mundial en su industria y proporciona casi un tercio de la capacidad de generación de energía del mundo. GE Power no solo incluye el equipo para alimentarlo, pero también brinda servicios de asistencia técnica y de mantenimiento para sus equipos. Su equipo de expertos supervisa miles de activos de energía en tiempo real.

Libro blanco
The 5 Sustainability Opportunities for Field Service

190328

Companies that are committed to sustainability are increasingly efficient, use fewer resources, create less waste to generate a unit of revenue, and produce higher returns on investment. In fact, Aberdeen found that nearly half of the Best-in-Class companies currently have a service-specific sustainability initiative in place. More telling than current adoption rates is the reason why organizations are looking to sustainability initiatives in the first place - to increase productivity and resource utilization, enhance speed of service delivery, and eliminate service-related costs.

Hoja Informativa
ServiceMax Parts Management

190411

ServiceMax enables service organizations to manage their parts and inventory levels that give technicians the information they can rely on. ServiceMax makes complex processes simple and repeatable. ServiceMax manages all business processes for parts inventory, including trunk stock management, stock transfers, parts requests, and return material authorizations (RMA). Service organizations have visibility into their parts utilization that allow them to improve their service profitability while increasing their first-time fix rates.

Infografía
Datos de Activos & Servicios en el área de Petróleo & Gas

180720

El 71% de los líderes de las TIC y servicios de mantenimiento en el área de Petróleo y Gas creen que un cambio a los modelos de negocio más servitizados o basados ​​en resultados mejorará significativamente la forma en que opera su industria.

Seminario web
Untapped Potential: The 5 Sustainability Opportunities for Service Execution

190401

Companies that are committed to sustainability are increasingly efficient, use fewer resources, create less waste to generate a unit of revenue, and produce higher returns on investment. In fact, Aberdeen found that nearly half of the Best-in-Class companies currently have a service-specific sustainability initiative in place. More telling than current adoption rates is the reason why organizations are looking to sustainability initiatives in the first place - to increase productivity and resource utilization, enhance speed of service delivery, and eliminate service-related costs.

Publicación
ServiceMax nombrada Líder en el Cuadrante Mágico de Gartner 2019 para el Field Service Management

190418

Como empresa, en ServiceMax conocemos muy bien el Field Service. No sólo se toma nuestra palabra para ello. El Cuadrante Mágico 2019 para el Field Service Management, una evaluación confiable, se publica anualmente y se basa en la capacidad de ejecución e integridad de la visión. 14 empresas fueron mapeadas en cuatro cuadrantes siguiendo criterios rigurosos.

Zinc Hotline Groups Demo
Vídeo
Zinc Hotline Groups

190313

Zinc provides the ability to set up groups to acts as a hotline for teams to get immediate answers when on the job. Setting up a Hotline group is a great way to get immediate help from a central team. Members of the Hotline effectively take the next inbound request for help and conduct a 1:1 conversation to handle the issue. Hotline groups are great to help mitigate the number of emails, phone calls or rogue Zinc conversations a group of people may be getting to solve problems.