El evento premier de Field Service Management

Digital transformation at service organizations is, at the end of the day, about having a data strategy and leveraging that asset-centric data to drive customer satisfaction, profitability, and agility. No one understands the cost of each moment of downtime as much as Everi Holdings and the customers who purchase the state-of-the-art gaming solutions for the casino floor.

Michael Spada and ServiceMax expert Sara Cerruti discuss data strategy and results when implementing ServiceMax for service success.