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Field service solutions for the Power & Utilities industry

The power and utility industry is undergoing a profound transformation, shaped by technological, political, and social trends. Decarbonization, the rise of renewable energy, and the spread of distributed generation are creating new models of electricity production, delivery and consumption. The imperative for field services is clear, and demanding: maximize power production, availability, and reliability; maintain assets safely and minimize outages; and control operating expenses—all while managing the challenges of aging infrastructure, legacy paper-based systems, and generational workforce turnover. Never has the need—and opportunity—been greater to empower the field service professionals of the power and utility vertical with the modern, digital tools to transition from a reactive state to a proactive, productive model for delivering safe, reliable power.

ServiceMax Customer Video: Domino
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ServiceMax for Wind Power

ServiceMax for Power & Utilities drives customer outcomes—productivity, safety, profitability, customer satisfaction—through equipment-centric service:

Asset Visibility and Performance
  • Track as-maintained asset history
  • Leverage IIoT/APM for predictive maintenance
  • Integrate to utility systems (ADMS, GIS)
Smart Scheduling and Dispatch
  • Optimize crew scheduling
  • Manage short- & long-cycle work
Mobile Enablement and Execution
  • Knowledge management & collaboration
  • Checklists & parts management
  • Work online & offline

Industry Expertise

  • Meters
  • Energy Services
  • Grid
  • Battery Storage
  • Solar
  • Wind
  • Hydro
  • Thermal
Enphase provides proactive field service to improve customer experience.

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