Rail

ServiceMax Maximizes Efficiency, Safety and Productivity for the Daily Maintenance of Rail Transportation

+23%

Increase In Technician Productivity

-15%

Decrease In Safety Incidents

-13%

Decrease In Repair Time

ServiceMax is a cloud-based maintenance delivery system, which can support the management of signal, track, bridge, communication, and wayside equipment maintenance. It is designed specifically to support the daily maintenance delivery operations of freight railways large and small, transit, commuter/passenger rail and light rail customers.

ServiceMax also provides a comprehensive, mobile, cloud-based platform to enable service teams to Set Priorities for Reactive Repair, Make Choices, Plan Audits, Analyze Data, Implement Corrective Actions for Preventive and Condition Based Repair and Forecast Failures for Predictive Repair

We have over 400 Customers in 40 Countries using our comprehensive product suite of functionality for Field Service Management. Today, we’re managing over 150 million assets and 2.5 million mobile syncs each day used at 30 million locations.

ビデオ

ServiceMax - Field Born, Field Tested

Reduce Errors | Maximize Productivity | Lower Costs

Faster return to service | Information optimized | Offline visibility | Increased safety | Real-time sharing

Set priorities. Make choices. Plan audits. Analyze data. Select and implement corrective actions.

Rail Transformation

Configuration Management System

Manages component configurations and rule guidelines
Integrated with signal maintenance activities
Offers reporting access to information requested during regulatory activities
Turnkey solution for managing wayside locations, on-board
PTC equipment, spares, service bulletins, application software and plans

Signal Tests & Inspection

Manages tests, inspections, guidelines and interactions
Manages assets by location or organizational assignment
Offers instant access to information requested during inspection activities
Drives productivity with employee scorecards reporting on-time inspections
Ensures regulatory compliance
Effectively manages Service Bulletins

Track Inspection & Defect Remediation

Manages track inspections and recorded defects, including the Remediation Contractors
Graphical track representation & records GPS coordinates on reported defects
Offers instant access to information requested during inspection activities
Improved regulatory compliance with instant compliance reviews
Speeds management review into track and defect reports

Service Transformation

1 Reactive

Maintenance Crew Scheduling
Maintenance Crew Dispatch
Maintenance Crew Project Management
Powerful dispatch console
Mobile checklist
Off-line mobile Solution
Configurable Service Flow Manager
Work Order Debrief
Dependent Job Scheduling
Offline App-to-App Collaboration
Configurable KPI dashboard
Installed Base Management
Field Connected Products
Predicted Time to Service
ERP Integration
Drag and Drop UI

2 Preventive

Maintenance crew optimization
Optimization software
Process machine data learning
Asset usage
Multi-dimension contract pricing
Track profitability
Labor, Parts, Expenses applied to product data
Time-based SLA's tracked for contract compliance
Offline Access to specific maintenance information
Customization of service flow
Link Rail fault data to specific maintenance actions
Configure Service Flow Once - Deploy anywhere

3 Condition-Based

Monitor corrective actions for compliance
Maintain technician skills certification and locations
Track service histories as maintained products & parts
Manage job processes for compliance and audits
Track key service indicators
Maintain service offerings, term & levels
Real time diagnostic data
Local work flow caching for remote performance
Upload Videos/Photos to Mobile Checklists

4 Predictive

Enable outcome-based business models from IIoT devices
Monitor and model asset conditions
Manage alerts for predictive service
Configure service delivery process on-demand
Manage multiple devices and platforms
AutoFill forms from assets
Collect data from asset and initiate service request
IIoT (i.e. Predix) infrastructure connects devices and gathers information
Asset Performance Management that applies the predictive analytics
Service delivery software based on actionable insights from connected devices.

Digital Transformation

お問い合わせ

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