Ready to learn more? We've got plenty of resources to help you dig in deeper.

Video
ServiceMax Live: How Compac Ensures a Safe Food Supply

200623

Darrell Smithson, VP of global services at Compac, joined ServiceMax Live to discuss remote support, their use of ServiceMax, and the importance of a strong technology foundation.

Video
ServiceMax Live: Ingenuity in the Time of COVID-19

200612

Liz Carter, Alvaro Pombo, CEO of ProntoForms, and John Carroll, CEO of Service Council™, discuss the importance of ingenuity and care during a global pandemic.

Video
ServiceMax Live: The 2020 CSO Report

200519

Liz Carter, Sumair Dutta, and Daniel Brabec discuss the relevance of our Chief Service Officer report in today's environment.

Video
ServiceMax Live: The Power of Communication

200506

Liz Carter and her guests, including Sean Jordan from BioTek, discuss how real-time communication plays a role in achieving your business goals, keeping your workforce & customers safe, & boosting employee morale.

Video
ServiceMax Live: How the Med Device Industry Is Pivoting to Address COVID-19

200417

Field service organizations are working harder than ever to keep the world running, especially those in the medical, life science, & pharma industries.

Video
ServiceMax Live: 20.1 Product Release

200312

Liz Carter and Joseph June discuss our Mobile Activity Space and Project Scheduling - two new asset-driven features that come out of our 20.1 release.

Video
ServiceMax Live: IDC MarketScape Parts Management

200206

Liz Carter & Susan Tonkin discuss what makes us a leader in IDC’s 2019 - 2020 IDC MarketScape for Worldwide Manufacturing Field Service Management.

Video
ServiceMax Live: Plans for 2020

200204

From analyst coverage to customer stories, we're discussing a variety of topics this year! Have an episode idea? Want to be a guest? Comment on our post!

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ServiceMax Live: 2020 Field Service Predictions

200114

Liz Carter & Sumair Dutta take a look back at what we saw in 2019 in the field service industry and make predictions around what's to come in 2020.

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ServiceMax Live: Dreamforce 2019 Recap

200114

We're talking about our partnership with Salesforce, the Cloud Information Model, AI in our products, and more!

Video
ServiceMax Live: Anil Pai from Tata Consultancy Service

200114

Live from Dreamforce 2019, Anil discusses who TCS is, the impact of service on the business, and how they're striving for diversity at TCS.

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ServiceMax Live: 19.3 Product Release

200114

The 19.3 release delivers new features and enhancements that help your workforce be more effective. Live from Dreamforce 2019, product experts Joseph June & Gabriele Bodda are here to tell us more.

Video
ServiceMax Live: IDC MarketScape

200114

ServiceMax was positioned in the Leaders category in the newest IDC MarketScape, which covers the worldwide market for Manufacturing Field Service Management. Liz is joined by analyst expert Susan Tonkin.

Video
ServiceMax Live: Customer Experience Panel & CSO Summit Recap

191022

Steve Nava, Sean Jordan, and William Pfleger are giving us a sneak peek into what they're covering during their customer experience panel. Following their conversation, Sumair Dutta is recaping our Chief Summit Officer event, which brought together our community of CSOs. #Maximize19

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ServiceMax Live: Mike Rowe from Dirty Jobs

191022

Executive Producer and Host #MikeRowe has done some of the most difficult, interesting, and sometimes messy jobs alongside our American workforce! We're excited to hear from Mike during #Maximize19 Live as he discusses his new book, The Way I Heard It.

Video
ServiceMax Live: Shahar Chen from Aquant

191022

With Aquant, customers are improving first time resolution, optimizing service team performance, and driving exceptional customer experiences. Shahar is here to share how Aquant is leading the industry with #AI technology.

Video
ServiceMax Live: Jeffrey Roth from Tata Consultancy Services & Mansell Nelson from ProntoForms

191022

Jeff is here to tell us a little more about TCS, the kind of value their customers are finding, and about a time where ServiceMax helped them #keeptheworldrunning. We also have Mansell, who’s diving into how ProntoForms technology augments ServiceMax’s platform.

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ServiceMax Live: Russ Hammond from LiftOne

191022

During LiftOne's pursuit of being a trusted partner, they found service visibility was a pain point for their customers. They took this as an opportunity to use digital experiences to change that, and ended up improving customer experience as well as increasing process efficiency. Thanks for sharing your experience, Russ! #Maximize19

Video
ServiceMax Live: Womens' Networks & the Equipment Trends Panel

191022

Stacey Epstein, Robb Origer from DISH, and Cathy Klein from Sensormatic are discussing the value of women's networks, how to get one started, and the impact to the field service industry they can have. Following their conversation, we're bringing up some of our #Maximize19 speakers!

Video
ServiceMax Live: Strategy, Roadmap, & Investments for the Future

191022

Where are we going? Amit Jain and John Stetic are giving us a sneak peek of our product strategy and some of our investments for the future. Since we’re #customerobsessed, we need to be product obsessed too. #Maximize19

Video
ServiceMax Live: Eric Yilmaz from Tandem

191021

Eric Yilmaz and Tandem Corp are digitizing service & empowering contractors / a diverse workforce to delight customers across #telecommunications & insurance industries in Australia. #Maximize19

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ServiceMax Live: Workforce Trends Panel

191021

Aly Pinder from IDC, Charlie King from Cincinnati Bell, and Stephen McPhee from Millipore Sigma just came off the keynote stage, where they discussed trends affecting field service teams, innovations in employee empowerment, and strategies to deliver the next level of workforce productivity. #Maximize19

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ServiceMax Live: Kicking Off Maximize Chicago

191021

Liz Carter, Neil Barua, and Stacey Epstein are kicking off our first ServiceMax Live, #Maximize19 edition. Neil and Stacey are giving you insight into the agenda, a preview of guest speakers, and what they're looking forward to throughout the event.

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ServiceMax Live: 19.2 Product Release

190918

ServiceMax 19.2 improves technician productivity with automation. Learn more about 19.2, as well as our focus on innovation from Amit Jain and John Stetic.

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ServiceMax Live: Global Maximize Tour

190912

Learn more about our global Maximize program from Liz Carter and Stacey Epstein. We're stopping in Bologna, London, Chicago, Tokyo, and Sydney this year!

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ServiceMax Live: The 2019 Impact Report

190815

Each year, we survey customers to better understand how real-world organizations benefit from field service management technology, and to discover areas where even the most-advanced organizations could improve. Learn more from Sumair Dutta and Liz Carter!

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ServiceMax Live: Welcome to our show!

190808

At ServiceMax, we're always looking for new ways to connect and engage with customers & field service experts. We're looking forward to connecting with all of you on LinkedIn Live!