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Storia di successo
Luminex Improves Compliance, Efficiency with ServiceMax & ProntoForms

191108

  • Life Science & Medical Equipment
  • Global

At Luminex, a biological testing technology manufacturer, digital platforms help field service engineers resolve customer issues quickly and maintain compliance in the heavily regulated clinical diagnostics and life sciences industry. Since 2013, Luminex has relied on ServiceMax and its full-featured mobile capabilities to raise technician productivity in the field and to meet strict government regulations.

White paper
From Grease to Code: What Drives Digital Service Transformation (And What Lies Ahead)

191024

Scarica l’Executive Summary di Forrester e il nostro Whitepaper per scoprire di più: 1. La digitalizzazione dei servizi industriali richiede nuove competenze e nuovi modelli per la gestione dei talenti. 2. Il focus sulla trasformazione digitale ha posto l'attenzione delle aziende sull'utilizzo dei dati degli asset per comprenderne meglio le performance, per valutare nuovi modelli di business e per adottare nuove tecnologie digitali. 3. L'obiettivo per le aziende di comprendere sempre meglio il ciclo di vita dei loro asset, e come migliorarlo, incide direttamente sulla soddisfazione dei clienti e sulle performance aziendali.

Data sheet
Service Execution Management for Facilities

190917

The challenge to continually improve margins and the promise of long term, more profitable client relationships drives facility management companies to move on from an operational role to becoming a strategic partner. At the same time Facility Management (FM) professionals battle with a multitude of inefficient systems that fail to provide the necessary visibility and accountability and that are responsible for billions of dollars wasted in facility management every year. Companies in the FM industry need to improve their processes and close functional gaps in their systems to grow margins, satisfy their customers, and realize productivity gains for their mobile workers.

Infographic
The Rise of Asset & Service Data Gravity in Oil & Gas

180720

71% of IT and field service leaders in Oil & Gas believe that a move to more servitized or outcome-based business models will significantly enhance the way their industry operates.

Webinar
[Livecast Recording]: How Real-Time Communication Can Supercharge Technician Productivity

191113

We kicked off the Innovation Series with a live conversation with our new Head of Innovation, John Stetic! Watch the on-demand recording of "How Real-Time Communication can Supercharge Technician Productivity" to learn more about: Three mobile trends to supercharge employee productivity, how real-time information is a game-changer for field technicians and a peek into the future of how AI can positively impact service metrics

Pubblicazione
From Grease to Code: What Drives Digital Service Transformation

190912

Scarica l’Executive Summary di Forrester e il nostro Whitepaper per scoprire di più: 1. La digitalizzazione dei servizi industriali richiede nuove competenze e nuovi modelli per la gestione dei talenti. 2. Il focus sulla trasformazione digitale ha posto l'attenzione delle aziende sull'utilizzo dei dati degli asset per comprenderne meglio le performance, per valutare nuovi modelli di business e per adottare nuove tecnologie digitali. 3. L'obiettivo per le aziende di comprendere sempre meglio il ciclo di vita dei loro asset, e come migliorarlo, incide direttamente sulla soddisfazione dei clienti e sulle performance aziendali.

Announcing 200 Million Assets Under Management by ServiceMax
Video
Announcing 200 Million Assets Under Management by ServiceMax

190613

ServiceMax reaches 200 million assets under management. From jet engines to medical and gym equipment, customers around the globe rely on ServiceMax’s software platform to accurately maintain data about their assets, as-maintained.