Despite Kodak supporting markets and customers worldwide, they have dealt with significant business changes, product segmentation and legacy that have created fragmented processes and data sources. This was made all the clearer during the COVID-19 pandemic, which made customer connectivity and on-site access difficult, constrained, and unreliable. Their mission is to bring data and action together to simplify processes, accelerate decision-making, and ultimately improve the experience for Kodak’s customers.