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Total Cost of Building Business Applications: How to Create a Comprehensive ROI Calculation

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When considering to Build vs. Buy, you must consider all implications, especially those hiding beneath the surface. We created a model to help identify and uncover how far the iceberg extends under the waterline, in other words—make the hidden cost elements visible.

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The IoT: Top 10 Numbers to Know

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The Internet of Things—the connectivity of devices—has the potential to transform many industries, including field service. But it can be hard to cut through the hype; since the IoT is all about using data, why not use numbers? Here are 10 numbers to stimulate your thinking about IoT today and tomorrow.

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Why Asset & Service Data Makes You Smarter

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Connected asset and service data holds insights far beyond the service department, providing a better business lens for almost every other line of business.

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Service Contract Leakage Almost 8% In Energy & Utilities

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On average 217,971 work orders are conducted annually. An average of 7.96% (17,987 work orders) are left unaccounted for – representing millions in lost revenue.

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Money in the Machines: The Hidden Value of Service Data

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Connected equipment assets, industrial platforms and servitization have made service data more valuable than ever before, yet it remains under monetized for most companies.

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Digital Transformation Solar System

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Data is one of the key driving forces underpinning the modern-day economy, but asset and service data specifically is absolutely crucial. Organizations collect, aggregate and analyze plenty of it, but the way in which they do this can either be the catalyst for them soaring above their competitors, or it can be the iceberg that causes their ship to sink.

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The Rise of Asset and Service Data Gravity

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Asset and Service Data hold untapped insights for almost every line of business: It also has a huge impact an Overall Equipment Effectiveness in terms of performance, capacity, quality, and uptime.

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Unplanned Downtime & Customer Satisfaction: The Global Picture.

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ServiceMax commissioned Vanson Bourne to conduct a global study into unplanned downtime, “After The Fall: Cost, Causes and Consequences of Unplanned Downtime.”

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Can Technology Wipe Out Outages?

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ServiceMax commissioned Vanson Bourne to conduct a global study into unplanned downtime, “After The Fall: Cost, Causes and Consequences of Unplanned Downtime.”

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