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Unplanned Downtime & Customer Satisfaction: The Global Picture.

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ServiceMax, from GE Digital, commissioned Vanson Bourne to conduct a global study into unplanned downtime, “After The Fall: Cost, Causes and Consequences of Unplanned Downtime.”

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Can Technology Wipe Out Outages?

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ServiceMax from GE Digital commissioned Vanson Bourne to conduct a global study into unplanned downtime, “After The Fall: Cost, Causes and Consequences of Unplanned Downtime.”

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Unplanned Downtime Reaching Its Tipping Point

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Unplanned Downtime cost companies an average $2m over the last 3 years

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Machine Heal Thyself: Field Service Management Tackles Unplanned Downtime

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Field Service Management is directly tackling the problem of unplanned downtime with latest digital capabilities

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Machines To Get Better Preventative Healthcare Than Humans By 2020

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The way organizations monitor industrial equipment is providing a blueprint for human health

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Why You Should Be Crying Over Spilt Milk: Cost of Unplanned Downtime

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ServiceMax, from GE Digital, commissioned Vanson Bourne to conduct a global study into unplanned downtime,

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How Sony Transformed Professional Services Across Europe

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How Sony Transformed Professional Services Across Europe Sony Professional Services Europe - the non- consumer part of Sony.

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Why Servitization Goes Hand In Hand with Modern Field Service

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Why Servitization Goes Hand In Hand with Modern Field Service Manufacturing is no longer just about production. Products are now a platform for services.

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Thinking Offensively: Service as a Business Model

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Servitisation is becoming increasingly popular as a new business model

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ServiceMax Smart Sync

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ServiceMax Smart Sync Other companies will claim they sync mobile devices to your back office, but not all sync is created equally.

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12 Facts You Need to Know About IoT

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12 Facts You Need to Know About IoT Have you been keeping up with the industry experts?

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Strange Changes Ahead

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The Strange Changes How the workforce of field service will change by 2020

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How to Attract Millenials Into Field Service

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How To Attract Millennials Into Field Service How can you tailor field service jobs to make them attractive to millennials and deal with the change in motivational drivers and process?

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The New Cloud Darling

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The New Cloud Darling: Field Service Management $15 billion market that's getting a cloud make-over.

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How We Live Now

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How We Live Now How connections and machines keep us moving

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Future Field Service

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The Impact of the Internet of Things The impact of connected machines and the data they provide service organizations.

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Why Software Matters

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Why Software Matters Do you know the 5 reasons?

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Flawless Field Service

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The Road to Flawless Field Service We surveyed our customers to assess the true impact of ServiceMax

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Impact of Service

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The Rising Financial Importance of Service For the Best-in-Class, service is a profit center and a competitive differentiator.