Extensible Marketplace The marketplace is a one-stop shop for carefully curated field service solutions.
ServiceMax Maximize 2017 - The Premier, Global Field Service Event
We know it’s not easy to build, staff and manage a service organization — so we’ve got you covered.
The ServiceMax Marketplace is a one-stop shop for carefully curated field service solutions.
2017 Gartner Magic Quadrant for Field Service Management
Ready to learn more? We've got plenty of resources to help you dig in deeper.
Embarking on a schedule optimization project can turn your entire field service operation on its ear. The process change, re-definition of roles and responsibilities amongst your dispatchers, and new experience for your engineers/technicians is not to be taken lightly. If schedule optimization is in your future, this research from Gartner’s Jim Robinson (also the author of the Gartner Magic Quadrant for Field Service Management) is a must-read.
Field service organizations are facing mounting pressures. Industry analyst firm VDC Research prepared the independent market study, "Field Service Management: From New Solutions to New Pressures" to highlight the incredible technology changes driving change in this market. The full report provides market and trend insights, and profiles and scores ten of the leading field service management technology providers, including ServiceMax.
Digital transformation (DX) is driving service organizations to transform into value generators for their companies. Heather Ashton, Research Manager at IDC Manufacturing Insights, recently sat down with ServiceMax to talk about DX and its importance to the entire organization.
This IDC Manufacturing Insights Perspective highlights announcements and conversations shared at
ServiceMax's user conference, Maximize 2016, held in June in San Francisco.